Etiquette for improved security

Essential POS etiquette when it comes to security, according to Richard Dorf, MD of PXtech

Employee fraud is one of the many challenges facing retailers none more so in retail environments which are largely cash-based. This is another area where effective use of the EPoS can help retailers to reduce the opportunity for theft.

It’s important that your EPoS system prevents staff trading with the till open, instead only allowing a sale to be rung up when the drawer is closed. Your system should also be capable of tracking adjustments such as price overrides and other opportunities for staff to commit fraud. Set up your systems to recognise these transactions and make them stand out. Such systems can also offer you the opportunity to track your staff and see when they arrive and leave and identify who is managing each transaction.

If your tills are connected to the internet, make sure that they are secure and locked down so that staff cannot access the internet through this connection. The tills need to be connected to transmit sales data, but make sure that this is all that they do. Don’t forget that this is a till and is the most important piece of equipment in the store. It takes the money and this is the reason that you are there - so make it secure.