BBC calls on PXtech for Autumn Statement analysis

When the BBC was looking for insight from a leading business on what George Osbourne’s much-anticipated Autumn Statement really means for UK plc, who did they call on? PXtech of course – and as a successful, innovative UK business trading both at home and abroad, we were ideally placed to offer informed analysis.

With three areas key to a full recovery – competitiveness, capital and confidence – we argued that although the Statement held some positives for business, such as the business bank and more investment in linking with universities, which is so crucial for continued innovation, the Chancellor did not go far enough to get the economy truly kicked started again.

As the BBC says - if only the Chancellor had access to the kind of real-time, business-critical data that we supply for our customers, he would be able to make truly effective decisions and deliver the gamechanger the economy needs!

You can catch the interview on the BBC iPlayer – simply follow this link (clip available until 6.30pm tonight): http://www.bbc.co.uk/i/b01p4h3g/?t=15m26s

PXtech at the Palace

Every once in a while you have a day that you know you’ll never forget – in a good way!  PXtech experienced one of these earlier this week, when we joined fellow Queen’s Award winners for a champagne reception at Buckingham Palace, hosted by HM The Queen.

It’s been quite a year for PXtech, with several international deals secured with globally-renowned companies, and numerous award shortlistings and wins – the most prestigious of which being our Queen’s Award for Enterprise 2012, for International Trade.  And what better way for our 2012 to draw to a close than with an invitation to such an exclusive event?

The relaxed, informal reception saw senior royals mingling with guests in the splendid setting of the ballroom.  We enjoyed a good chat with Prince Philip who was particularly entertaining and clearly up to speed with technology as he talked about the trials and tribulations of downloading to iPads and kindles.

It was very encouraging to see so many technology companies present, demonstrating how prominent a role technology is playing in British business success. It was also great to meet fellow winners from across the East Midlands and share in the achievements of our region’s companies both at home and abroad.

Having spent the event mingling with the great and the good, the quote of the night actually came later that evening from technical director Adrian Howlett who, whilst pondering the menu ahead of what proved to be an interesting meal of vegetarian nouvelle cuisine, commented: “I think I’ll avoid the cheese - I have already had plenty of that at the Palace.… hmm, you don’t get to say that very often.”

Quite.

PXtech receives prestigious Queen’s Award for Enterprise

Leading business intelligence software provider PXtech has been presented with one of the UK’s most prestigious business awards as its global success was formally recognised by the Queen’s Award for Enterprise 2012.

Derby-based PXtech received the International Trade award from HM Lord Lieutenant of Derbyshire in recognition of the company’s outstanding global trade success which has been cemented in the last 12 months with several significant international wins including a global deal with restaurant chain SUBWAY.

HM Lord Lieutenant of Derbyshire comments: “The Queen’s Award for Enterprise recognises the very best in British business and PXtech is an example of why Britain has such a strong reputation across the world for its innovation and drive.

“It is fantastic to see UK firms refusing to let the economic downturn stifle their growth and ambition and I look forward to seeing PXtech continue in its rapid expansion.”

PXtech managing director, Richard Dorf adds: “The Queen’s Award for Enterprise is a highly prestigious accolade and it is a real honour to receive formal acknowledgement of our successes.

“As a company we have achieved strong growth by actively engaging and investing in foreign markets, a strategy which has helped PXtech to become a truly global operator. We now work with household names all over the world, serving over 30,000 business locations in more than 50 countries – figures which are continuing to rise at a rapid rate.

“This award is testament to the expertise and dedication of our team, and I look forward to continuing in our development of new, innovative solutions tailored for our clients' individual needs, and flying the flag for British business abroad.”

PXtech is a market-leader in developing innovative information technology solutions to provide business intelligence and support systems for the hospitality, retail and education sectors, as well as providing a range of integrated in-store solutions including EPoS and CCTV.

The company’s unique tools allow remote monitoring of live sales data, financial controls and other key business indicators, enabling clients easy access to their information from any internet location, reducing costs and improving efficiency.

PXtech has rapidly expanded into new markets across North America and Europe.  Its export sales have increased over the last five years and overseas earnings growth stands at an impressive 1633%.

PXtech management will be formally presented to HM The Queen at a Buckingham Palace reception at next month.

PXtech’s newest international partner comes to visit…

Following the signing of PXtech’s agreement with international EPOS manufacturer Uniwell, we were very pleased to welcome senior Uniwell management over from Japan, for several days of positive discussions.


The new deal not only sees PXtech distribute Uniwell’s renowned products across the UK through our established reseller network, but our innovative business intelligence solutions will now also be available to Uniwell’s customers worldwide.

The successful visit not only saw us develop an exciting ongoing strategic plan, but also firmly cemented the relationship between our companies: partners who share both our business vision and our taste in sushi – what more could you ask for?

Image: PXtech and Uniwell senior management teams

Integrated EPoS: PXtech’s innovative solutions catch the media’s eye

A couple of our customers cropped up in the retail tech press this month with some insightful articles on how our integrated EPoS systems have helped prevent theft, create growth and provide both big and small multi-location retailers with an all-seeing eye on their businesses.

First up was Retail Systems with an interesting piece on loss prevention, covering – amongst other things - the latest innovations in identifying and eliminating fraudulent behaviour, through the use CCTV-linked solutions. Noted for providing EPoS solutions to the smaller retailer (as well as much larger operations), PXtech’s PXportal business intelligence platform, integrated with a CCTV surveillance system was endorsed by customer, SubStores, who highlighted the customised alert feature as a benefit in keeping an eye on crime.

Dave Beecroft, SubStores Operations Manager, said: “The alerts send a trigger to us to be able to monitor footage of a particular incident with the accompanying receipt. Most of the time they are legitimate errors, but a few months ago we had someone who would take the money from the customer and then void transactions, pocketing the cash, so this integrated technology helps us to identify criminal behaviour and reduce losses.”

Expanding café chain Pistachios in the Park also extolled the virtues of an integrated EPoS approach in managing business growth, in a Retail Technology case study.

Using the web-based business intelligence tool, PXportal, which sits on top of the existing EPoS system, café owner Aysin Djemil uses real time data to implement a company-wide sales drive, manage their brand and respond to local customer needs. Remote access to information on each of his 10 park-based locations means he can spot opportunities and as well as anomalies and act on them immediately for the benefit of the business.

Fighting leakage, enabling expansion and providing real-time data to be responsive to customers – is your EPoS system working hard enough for you?

Read more on this at http://www.retail-systems.com/rs/Loss_Prevention_2.php

PXtech Makes National Retail Awards Shortlist

It’s been a busy time at PXtech – with lots of exciting product news and new business agreements going back and forth. And in amongst all the excitement we were rather pleased to hear that it’s not just we at PXtech who think the work we’re doing is top notch.

In fact, the panel of the Retail Systems Awards think we’re doing so well that we’ve recently been nominated for the Online Technology Vendor of the Year Award! With this fast-changing industry moving at such a rapid pace, it’s very pleasing that we have fought off some stiff competition to make the shortlist.

This is of course down to all of the outstanding work that the PXtech team has put in over the past year (and more) and recognises the market-leading solutions and sector-specific expertise we deliver to our customers right across the world.

The Retail Systems Awards are now in their seventh year, and are fast becoming the industry’s ‘must have’ award. The awards look to recognise excellence and innovation in the field of information technology within the UK retail sector, and with the presentation ceremony taking place on 24th October 2012, we hope we’ll soon have another trophy to add to our already pretty impressive collection!

http://www.retail-systems.com/awards/shortlist.php

PXtech secures major Uniwell deal

Leading UK EPOS and web-based back office solutions distributor and developer PXtech has secured a multi-faceted deal with international EPOS manufacturer Uniwell.
Uniwell specialises in the design, development and distribution of EPOS systems for hospitality, catering and retail markets, and this new deal will see business and operational intelligence specialist PXtech distribute Uniwell’s renowned products across the UK through its established reseller network.

The agreement will also see PXtech’s innovative, real time business and operational intelligence solution, PXportal offered to Uniwell’s customers worldwide.

Specifically designed for the retail and hospitality sectors, PXtech’s unique cloud-based solution sits on top of EPoS systems and provides retailers with access to up-to-the-minute business critical data from any internet location across the world. Delivering accurate analysis of transactional information 24/7, this information enables businesses to make rapid decisions which immediately impact on their operational efficiency.

Uniwell managing director Ted Taniguchi and Sales & Marketing Director Freddy Y. Harada, comment: “We are very pleased to announce Uniwell’s new UK distribution partnership with PXtech, a partnership which will offer the very best for our resellers and end users alike.

“In addition to the ability to leverage its existing reseller network, PXtech is a well-established provider of reseller support and demonstrates a depth of technical expertise in both hard and software. This ensures that our resellers and end users will receive the very best in support and care from an experienced, international distributor which specialises in the retail and hospitality sector.

“Furthermore, this new partnership enables Uniwell’s customers to benefit from the extensive, real time business overview which the PXportal solution delivers. PXtech’s expertise in web-based business intelligence and back office solutions will complement and enhance Uniwell’s renowned product range.”

PXtech managing director Richard Dorf adds: “Uniwell has a long established position within the market and is renowned for its high quality, functionally rich and highly reliable solutions specifically designed for the requirements of the retail and hospitality sector.

“We look forward not only to widening the high quality product range available to our existing reseller network, but to providing industry-leading support to Uniwell’s reseller community.

“As a leading player in the global market, Uniwell’s worldwide adoption of the PXportal to complement their renowned solution will also bring our innovative tool to an even wider international customer base.

“This deal comes at an exciting time for PXtech – our solutions support the operations of over 30,000 business locations across the world and are undergoing an expansion programme to further increase both our support and development capabilities. We have also been honoured with a prestigious Queen’s Award for Enterprise for International Trade, further reinforcing our credentials as a truly global presence.

“We look forward to working with Uniwell and developing strong, successful relationships with the company, its resellers and end users.”

PXtech will distribute Uniwell EPOS and electronic cash register products throughout the United Kingdom.

For more information on PXtech please visit http://www.PXtech.net
For more information on Uniwell please visit http://www.Uniwell.com

PXtech at the TDWI BI Symposium

The Data Warehouse Institute (TDWI) is a leading research and training organisation specialising in Business Intelligence (BI) and Data Warehousing, the self-same "bread and butter" as PXtech, so we were delighted to be invited to this year’s London symposium.
The event covered a wide range of industry hot topics including:-

• Creating an agile organisation
• Delivering information rapidly enough to add real value to a business
• Creating an analytics-driven organisation
• Deploying the right analytics for your audience
• Effective design for dashboards and scorecards
• Principles of predictive analytics
• How performance management fits into business management

As an “agile organisation” ourselves we were keen to hear about the latest thinking in the BI industry and to stay abreast of the latest developments, ensuring we bring the freshest industry practises into our business and to our customers. The event started with a keynote on Sustainable Business Value from Frank Buytendijk (formally Research Vice President at Gartner Group and Vice President Corporate Strategy at Hyperion). Following this insightful presentation, we attended a day-long interactive workshop on “Effective design for dashboards and scorecards".

If you’re a user of our PXportal solution, you'll know that dashboards and scorecards form a central part of what we do, but it was interesting to hear just how important they are in a business context. Also covered was how balanced scorecards and strategy maps can be used to help create dashboards that present "actionable" information for business managers. In other words, dashboards that can provide a clear link between the information displayed and their operations, processes and behaviour as ultimately, if the dashboard is telling you something is off-target, you need to know what to change within your business to fix it.

The next TDWI conference is focusing on managing the increasing large volumes of data that businesses generate, and how to analyse that data quickly enough for companies to make informed, impactful operating decisions. This is an area PXtech really excels at - which is a shame as the conference is in Orlando, Florida...

You can learn more about TDWI at http://tdwi.org
Learn more about Frank Buytendijk at http://www.frankbuytendijk.com/

PXtech adds Touch of class with product deal

A leading business intelligence solutions developer has secured a significant product white labelling deal with one of the UK’s primary EPoS software providers, ICRTouch.

The deal sees developer PXtech’s flagship business intelligence solution; PXportal harnessed by ICRTouch and offered to all of the established software provider’s retail and hospitality customers as an integrated ICRTouch tool, TouchOffice Web.
Specifically designed for the retail and hospitality sectors, the unique cloud-based solution sits on top of EPoS systems and provides retailers with access to up-to-the-minute business critical data from any internet location across the world. Delivering accurate analysis of transactional information 24/7, this information enables businesses to make rapid decisions which immediately impact on their operational efficiency.

Complementing ICRTouch’s established TouchPoint till system and working in conjunction with store surveillance, business owners are now immediately alerted to potentially fraudulent transactions, whilst new labour management elements enable effective staff deployment decisions, ensuring that peak times are well serviced as well as eliminating wasted staff hours.

The deal follows the success of an established working relationship between the two companies which has seen ICRTouch’s resellers offer PXtech’s products as an additional software package option.

ICRTouch CEO Colin Ringer comments: “We have enjoyed a successful relationship with PXtech over many years and with the PXportal delivering so many benefits so consistently, we wanted to be able to deliver this unique solution to all of our customers.”

“The ability to access up to the minute information from anywhere in the world via PC, tablet or even smartphone which the solution delivers offers ICRTouch customers an unparalleled level of control over their business whatever its size, empowering them to make business-critical decisions instantaneously.

We are committed to offering our customers the very best in tailored solutions and service, and the addition of TouchOffice Web to our product portfolio further reinforces ICRTouch’s position as the market leader.”

PXtech managing director Richard Dorf adds: “At PXtech we understand the retail and hospitality industry inside and out, and as such have developed innovative business intelligence solutions specifically designed to respond to the sector’s requirements.”

“We are proud that an established industry leader such as ICRTouch has recognised PXtech’s expertise and chosen to bring our solution into its respected product range. We look forward to a continued strong relationship with ICRTouch and further developing the TouchOffice Web offering.”
TouchOffice Web is available now through ICRTouch. For further information visit http://www.ICRTouch.com





Retail - we know our EPOS!

We here at PXtech believe that the latest EPoS systems go much further than simply helping to make sales and manage stock – and when A1 Retail Magazine called on our MD Richard Dorf for his thoughts on EPoS systems and what they can really do, he was happy to tell them all about it:

“The EPoS system itself no longer holds the key to improving efficiency. There are lots of good products out there, so once you have one the important thing is to set it up to deliver the management information you require, at the exact time you require it.

“The latest business intelligence systems sit on top of your EPoS system to monitor what is going on in the business in real-time. As well as giving you an accurate picture of how your outlets are operating on an individual and/or group basis, you can tailor the system to monitor for fraud to warn you so you can prevent losses. If an operator gets an email or text alert warning them of suspicious behaviour, they can log in to watch what’s going on and take the appropriate action there and then.

“With widespread internet access and the advent of Software as a Service what has really changed is that these solutions are now in the reach of all sizes of retailers without the need for major investment.

“SaaS business intelligence solutions such as the PXportal from PXtech allow retailers to monitor the performance of their business through the day, wherever they are allowing them to keep track of each and every event. That includes those that could be considered suspicious, but which might not otherwise be identifiable if the data wasn’t quickly and thoroughly analysed.

“Software can also link into other systems or fraud detection methods such as CCTV, so that when something has been flagged for attention, the manager has instant access to view the event. The fact that employees know they are potentially being watched also acts as a deterrent to dishonest staff.”

So there we are – EPoS, when used correctly, has the potential to make a real difference to your business.  Isn’t it time you looked at what your system is delivering for you?

You can check out A1 Retail Magazine’s “Artificial Intelligence” article here:

http://content.yudu.com/Library/A1wpk3/A1RetailMay2012/resources/index.htm?referrerUrl=http%3A%2F%2Fcontent.yudu.com%2FLibrary%2FA1wpk3%2FA1RetailMay2012%2Fresources%2Fflipbook.swf

PXtech in the Press

Following the announcement this weekend of PXtech receiving The Queen’s Award for Enterprise 2012, we have been delighted by the level of interest in the media. In addition to broadcast coverage on both the BBC and ITV there has been extensive interest in the written media. See the attached links for some of the key coverage:

http://www.itv.com/news/central/2012-04-21/derbyshire-company-wins-queens-award-for-enterprise/

http://www.insidermedia.com/insider/midlands/69491-east-midlands-companies-queens-awards-success

http://www.creativeboom.co.uk/news/queens-award-recognises-it-business-diamond-in-jubilee-year-pxtech/

http://www.thisisderbyshire.co.uk/Exports-success-win-companies-hat-trick-royal/story-15874439-detail/story.html

PXtech Receives Queen’s Award for Enterprise

The PXtech team is very proud to announce that we have been honoured by the prestigious Queen’s Awards for Enterprise 2012, winning the award for International Trade.

The Queen’s Awards for Enterprise are awarded to businesses for outstanding achievement and the award for International Trade recognises exceptional and sustained success in overseas markets.

Established by Royal Warrant, and conferred by Her Majesty Queen Elizabeth II, they are Britain’s most coveted business awards.

PXtech managing director, Richard Dorf says: “We are truly honoured to have won such a prestigious accolade and to be recognised by the Queen’s Award in this Diamond Jubilee year makes it even more special.

“As a company we have achieved strong growth by actively engaging and investing in foreign markets, a strategy which has helped PXtech to become a truly global operator. We now work with household names all over the world, serving over 25,000 business locations in more than 50 countries – figures which are continuing to rise at a rapid rate.

“Effective partnerships with international businesses have also enabled us to consolidate sales and extend our reach.

“Our success demonstrates that, despite the global downturn of recent years, there are significant opportunities to be seized and the economic challenges are just that – challenges, but not insurmountable. The UK should be proud of its heritage as a leader in technological innovation.

“The support of our clients and partners, together with the outstanding work of the whole team here at PXtech, have been integral to our success and I’d like to extend my thanks to everyone involved. We look forward to working together for continued innovation and growth in 2012 and beyond!”

PXtech business intelligence is a walk in the park

After continued expansion in the franchisee market, we’re proud to announce a new partnership with Pistachios in the Park, a London-based chain of cafés.

Pistachios in the Park is an exciting café franchise offering non-greasy food that is “Jamie Oliver friendly” – no chips, burgers or other similar unhealthy foods. Pistachios aims to rebuild the community spirit by offering events such as farmers markets, organised picnics and themed parties and its cafés all enjoy continued support from their local communities.

As the business is expanding, with franchisees spreading throughout the UK, each café requires a scaleable EPoS solution which houses the same products and operational layout.

Pistachios is a community-friendly venture, so a safe environment for families is a must. A surveillance solution that oversees the whole café, in addition to PoS monitoring, is required to ensure that staff and visitors alike are safe.

This is where PXtech comes in.

We were able to offer Pistachios the ICRTouch EPoS solution, surveillance system and the PXportal business intelligence platform. This combination provides Pistachios with full real-time visibility of the critical business data from across all the cafés in the group, coupled with unrivalled surveillance footage and a PoS solution that can be used by anyone.

Aysin Djemil, Pistachios in the Park franchisor commented on the new platform: “PXportal is an essential tool for both myself and my franchisees. Business decisions can be made easily, based on the accurate understanding of the information provided. I can access the information and CCTV surveillance from my smartphone wherever I am.”

Subway Growth Plans

Fantastic news today with Subway founder Fred DeLuca in the UK announcing the planned growth of the brand over the next 3 years in the UK. As Subway’s recommended ePOS supplier for Europe and winner of Subway’s Technology award, we will need to continue to provide the highest standards of product and services for our Subway customers. Subway is a very dynamic and exciting brand and we are delighted to be able to support them in achieving their ambitious targets.