A couple of our customers cropped up in the retail tech press this month with some insightful articles on how our integrated EPoS systems have helped prevent theft, create growth and provide both big and small multi-location retailers with an all-seeing eye on their businesses.
First up was Retail Systems with an interesting piece on loss prevention, covering – amongst other things - the latest innovations in identifying and eliminating fraudulent behaviour, through the use CCTV-linked solutions. Noted for providing EPoS solutions to the smaller retailer (as well as much larger operations), PXtech’s PXportal business intelligence platform, integrated with a CCTV surveillance system was endorsed by customer, SubStores, who highlighted the customised alert feature as a benefit in keeping an eye on crime.
Dave Beecroft, SubStores Operations Manager, said: “The alerts send a trigger to us to be able to monitor footage of a particular incident with the accompanying receipt. Most of the time they are legitimate errors, but a few months ago we had someone who would take the money from the customer and then void transactions, pocketing the cash, so this integrated technology helps us to identify criminal behaviour and reduce losses.”
Expanding café chain Pistachios in the Park also extolled the virtues of an integrated EPoS approach in managing business growth, in a Retail Technology case study.
Using the web-based business intelligence tool, PXportal, which sits on top of the existing EPoS system, café owner Aysin Djemil uses real time data to implement a company-wide sales drive, manage their brand and respond to local customer needs. Remote access to information on each of his 10 park-based locations means he can spot opportunities and as well as anomalies and act on them immediately for the benefit of the business.
Fighting leakage, enabling expansion and providing real-time data to be responsive to customers – is your EPoS system working hard enough for you?
Read more on this at http://www.retail-systems.com/rs/Loss_Prevention_2.php
Friday 28 September 2012
Monday 24 September 2012
PXtech Makes National Retail Awards Shortlist
It’s been a busy time at PXtech – with lots of exciting product news and new business agreements going back and forth. And in amongst all the excitement we were rather pleased to hear that it’s not just we at PXtech who think the work we’re doing is top notch.
In fact, the panel of the Retail Systems Awards think we’re doing so well that we’ve recently been nominated for the Online Technology Vendor of the Year Award! With this fast-changing industry moving at such a rapid pace, it’s very pleasing that we have fought off some stiff competition to make the shortlist.
This is of course down to all of the outstanding work that the PXtech team has put in over the past year (and more) and recognises the market-leading solutions and sector-specific expertise we deliver to our customers right across the world.
The Retail Systems Awards are now in their seventh year, and are fast becoming the industry’s ‘must have’ award. The awards look to recognise excellence and innovation in the field of information technology within the UK retail sector, and with the presentation ceremony taking place on 24th October 2012, we hope we’ll soon have another trophy to add to our already pretty impressive collection!
http://www.retail-systems.com/awards/shortlist.php
In fact, the panel of the Retail Systems Awards think we’re doing so well that we’ve recently been nominated for the Online Technology Vendor of the Year Award! With this fast-changing industry moving at such a rapid pace, it’s very pleasing that we have fought off some stiff competition to make the shortlist.
This is of course down to all of the outstanding work that the PXtech team has put in over the past year (and more) and recognises the market-leading solutions and sector-specific expertise we deliver to our customers right across the world.
The Retail Systems Awards are now in their seventh year, and are fast becoming the industry’s ‘must have’ award. The awards look to recognise excellence and innovation in the field of information technology within the UK retail sector, and with the presentation ceremony taking place on 24th October 2012, we hope we’ll soon have another trophy to add to our already pretty impressive collection!
http://www.retail-systems.com/awards/shortlist.php
Wednesday 19 September 2012
PXtech secures major Uniwell deal
Leading UK EPOS and web-based back office solutions distributor and developer PXtech has secured a multi-faceted deal with international EPOS manufacturer Uniwell.
Uniwell specialises in the design, development and distribution of EPOS systems for hospitality, catering and retail markets, and this new deal will see business and operational intelligence specialist PXtech distribute Uniwell’s renowned products across the UK through its established reseller network.
The agreement will also see PXtech’s innovative, real time business and operational intelligence solution, PXportal offered to Uniwell’s customers worldwide.
Specifically designed for the retail and hospitality sectors, PXtech’s unique cloud-based solution sits on top of EPoS systems and provides retailers with access to up-to-the-minute business critical data from any internet location across the world. Delivering accurate analysis of transactional information 24/7, this information enables businesses to make rapid decisions which immediately impact on their operational efficiency.
Uniwell managing director Ted Taniguchi and Sales & Marketing Director Freddy Y. Harada, comment: “We are very pleased to announce Uniwell’s new UK distribution partnership with PXtech, a partnership which will offer the very best for our resellers and end users alike.
“In addition to the ability to leverage its existing reseller network, PXtech is a well-established provider of reseller support and demonstrates a depth of technical expertise in both hard and software. This ensures that our resellers and end users will receive the very best in support and care from an experienced, international distributor which specialises in the retail and hospitality sector.
“Furthermore, this new partnership enables Uniwell’s customers to benefit from the extensive, real time business overview which the PXportal solution delivers. PXtech’s expertise in web-based business intelligence and back office solutions will complement and enhance Uniwell’s renowned product range.”
PXtech managing director Richard Dorf adds: “Uniwell has a long established position within the market and is renowned for its high quality, functionally rich and highly reliable solutions specifically designed for the requirements of the retail and hospitality sector.
“We look forward not only to widening the high quality product range available to our existing reseller network, but to providing industry-leading support to Uniwell’s reseller community.
“As a leading player in the global market, Uniwell’s worldwide adoption of the PXportal to complement their renowned solution will also bring our innovative tool to an even wider international customer base.
“This deal comes at an exciting time for PXtech – our solutions support the operations of over 30,000 business locations across the world and are undergoing an expansion programme to further increase both our support and development capabilities. We have also been honoured with a prestigious Queen’s Award for Enterprise for International Trade, further reinforcing our credentials as a truly global presence.
“We look forward to working with Uniwell and developing strong, successful relationships with the company, its resellers and end users.”
PXtech will distribute Uniwell EPOS and electronic cash register products throughout the United Kingdom.
For more information on PXtech please visit http://www.PXtech.net
For more information on Uniwell please visit http://www.Uniwell.com
Uniwell specialises in the design, development and distribution of EPOS systems for hospitality, catering and retail markets, and this new deal will see business and operational intelligence specialist PXtech distribute Uniwell’s renowned products across the UK through its established reseller network.
The agreement will also see PXtech’s innovative, real time business and operational intelligence solution, PXportal offered to Uniwell’s customers worldwide.
Specifically designed for the retail and hospitality sectors, PXtech’s unique cloud-based solution sits on top of EPoS systems and provides retailers with access to up-to-the-minute business critical data from any internet location across the world. Delivering accurate analysis of transactional information 24/7, this information enables businesses to make rapid decisions which immediately impact on their operational efficiency.
Uniwell managing director Ted Taniguchi and Sales & Marketing Director Freddy Y. Harada, comment: “We are very pleased to announce Uniwell’s new UK distribution partnership with PXtech, a partnership which will offer the very best for our resellers and end users alike.
“In addition to the ability to leverage its existing reseller network, PXtech is a well-established provider of reseller support and demonstrates a depth of technical expertise in both hard and software. This ensures that our resellers and end users will receive the very best in support and care from an experienced, international distributor which specialises in the retail and hospitality sector.
“Furthermore, this new partnership enables Uniwell’s customers to benefit from the extensive, real time business overview which the PXportal solution delivers. PXtech’s expertise in web-based business intelligence and back office solutions will complement and enhance Uniwell’s renowned product range.”
PXtech managing director Richard Dorf adds: “Uniwell has a long established position within the market and is renowned for its high quality, functionally rich and highly reliable solutions specifically designed for the requirements of the retail and hospitality sector.
“We look forward not only to widening the high quality product range available to our existing reseller network, but to providing industry-leading support to Uniwell’s reseller community.
“As a leading player in the global market, Uniwell’s worldwide adoption of the PXportal to complement their renowned solution will also bring our innovative tool to an even wider international customer base.
“This deal comes at an exciting time for PXtech – our solutions support the operations of over 30,000 business locations across the world and are undergoing an expansion programme to further increase both our support and development capabilities. We have also been honoured with a prestigious Queen’s Award for Enterprise for International Trade, further reinforcing our credentials as a truly global presence.
“We look forward to working with Uniwell and developing strong, successful relationships with the company, its resellers and end users.”
PXtech will distribute Uniwell EPOS and electronic cash register products throughout the United Kingdom.
For more information on PXtech please visit http://www.PXtech.net
For more information on Uniwell please visit http://www.Uniwell.com
Monday 17 September 2012
PXtech at the TDWI BI Symposium
The Data Warehouse Institute (TDWI) is a leading research and training organisation specialising in Business Intelligence (BI) and Data Warehousing, the self-same "bread and butter" as PXtech, so we were delighted to be invited to this year’s London symposium.
The event covered a wide range of industry hot topics including:-
As an “agile organisation” ourselves we were keen to hear about the latest thinking in the BI industry and to stay abreast of the latest developments, ensuring we bring the freshest industry practises into our business and to our customers. The event started with a keynote on Sustainable Business Value from Frank Buytendijk (formally Research Vice President at Gartner Group and Vice President Corporate Strategy at Hyperion). Following this insightful presentation, we attended a day-long interactive workshop on “Effective design for dashboards and scorecards".
If you’re a user of our PXportal solution, you'll know that dashboards and scorecards form a central part of what we do, but it was interesting to hear just how important they are in a business context. Also covered was how balanced scorecards and strategy maps can be used to help create dashboards that present "actionable" information for business managers. In other words, dashboards that can provide a clear link between the information displayed and their operations, processes and behaviour as ultimately, if the dashboard is telling you something is off-target, you need to know what to change within your business to fix it.
The next TDWI conference is focusing on managing the increasing large volumes of data that businesses generate, and how to analyse that data quickly enough for companies to make informed, impactful operating decisions. This is an area PXtech really excels at - which is a shame as the conference is in Orlando, Florida...
You can learn more about TDWI at http://tdwi.org
Learn more about Frank Buytendijk at http://www.frankbuytendijk.com/
The event covered a wide range of industry hot topics including:-
- Creating an agile organisation
- Delivering information rapidly enough to add real value to a business
- Creating an analytics-driven organisation
- Deploying the right analytics for your audience
- Effective design for dashboards and scorecards
- Principles of predictive analytics
- How performance management fits into business management
As an “agile organisation” ourselves we were keen to hear about the latest thinking in the BI industry and to stay abreast of the latest developments, ensuring we bring the freshest industry practises into our business and to our customers. The event started with a keynote on Sustainable Business Value from Frank Buytendijk (formally Research Vice President at Gartner Group and Vice President Corporate Strategy at Hyperion). Following this insightful presentation, we attended a day-long interactive workshop on “Effective design for dashboards and scorecards".
If you’re a user of our PXportal solution, you'll know that dashboards and scorecards form a central part of what we do, but it was interesting to hear just how important they are in a business context. Also covered was how balanced scorecards and strategy maps can be used to help create dashboards that present "actionable" information for business managers. In other words, dashboards that can provide a clear link between the information displayed and their operations, processes and behaviour as ultimately, if the dashboard is telling you something is off-target, you need to know what to change within your business to fix it.
The next TDWI conference is focusing on managing the increasing large volumes of data that businesses generate, and how to analyse that data quickly enough for companies to make informed, impactful operating decisions. This is an area PXtech really excels at - which is a shame as the conference is in Orlando, Florida...
You can learn more about TDWI at http://tdwi.org
Learn more about Frank Buytendijk at http://www.frankbuytendijk.com/
Monday 10 September 2012
PXtech adds Touch of class with product deal
A leading business intelligence solutions developer has secured a significant product white labelling deal with one of the UK’s primary EPoS software providers, ICRTouch.
The deal sees developer PXtech’s flagship business intelligence solution; PXportal harnessed by ICRTouch and offered to all of the established software provider’s retail and hospitality customers as an integrated ICRTouch tool, TouchOffice Web.
Specifically designed for the retail and hospitality sectors, the unique cloud-based solution sits on top of EPoS systems and provides retailers with access to up-to-the-minute business critical data from any internet location across the world. Delivering accurate analysis of transactional information 24/7, this information enables businesses to make rapid decisions which immediately impact on their operational efficiency.
Complementing ICRTouch’s established TouchPoint till system and working in conjunction with store surveillance, business owners are now immediately alerted to potentially fraudulent transactions, whilst new labour management elements enable effective staff deployment decisions, ensuring that peak times are well serviced as well as eliminating wasted staff hours.
The deal follows the success of an established working relationship between the two companies which has seen ICRTouch’s resellers offer PXtech’s products as an additional software package option.
ICRTouch CEO Colin Ringer comments: “We have enjoyed a successful relationship with PXtech over many years and with the PXportal delivering so many benefits so consistently, we wanted to be able to deliver this unique solution to all of our customers.”
“The ability to access up to the minute information from anywhere in the world via PC, tablet or even smartphone which the solution delivers offers ICRTouch customers an unparalleled level of control over their business whatever its size, empowering them to make business-critical decisions instantaneously.
We are committed to offering our customers the very best in tailored solutions and service, and the addition of TouchOffice Web to our product portfolio further reinforces ICRTouch’s position as the market leader.”
PXtech managing director Richard Dorf adds: “At PXtech we understand the retail and hospitality industry inside and out, and as such have developed innovative business intelligence solutions specifically designed to respond to the sector’s requirements.”
“We are proud that an established industry leader such as ICRTouch has recognised PXtech’s expertise and chosen to bring our solution into its respected product range. We look forward to a continued strong relationship with ICRTouch and further developing the TouchOffice Web offering.”
TouchOffice Web is available now through ICRTouch. For further information visit http://www.ICRTouch.com
The deal sees developer PXtech’s flagship business intelligence solution; PXportal harnessed by ICRTouch and offered to all of the established software provider’s retail and hospitality customers as an integrated ICRTouch tool, TouchOffice Web.
Specifically designed for the retail and hospitality sectors, the unique cloud-based solution sits on top of EPoS systems and provides retailers with access to up-to-the-minute business critical data from any internet location across the world. Delivering accurate analysis of transactional information 24/7, this information enables businesses to make rapid decisions which immediately impact on their operational efficiency.
Complementing ICRTouch’s established TouchPoint till system and working in conjunction with store surveillance, business owners are now immediately alerted to potentially fraudulent transactions, whilst new labour management elements enable effective staff deployment decisions, ensuring that peak times are well serviced as well as eliminating wasted staff hours.
The deal follows the success of an established working relationship between the two companies which has seen ICRTouch’s resellers offer PXtech’s products as an additional software package option.
ICRTouch CEO Colin Ringer comments: “We have enjoyed a successful relationship with PXtech over many years and with the PXportal delivering so many benefits so consistently, we wanted to be able to deliver this unique solution to all of our customers.”
“The ability to access up to the minute information from anywhere in the world via PC, tablet or even smartphone which the solution delivers offers ICRTouch customers an unparalleled level of control over their business whatever its size, empowering them to make business-critical decisions instantaneously.
We are committed to offering our customers the very best in tailored solutions and service, and the addition of TouchOffice Web to our product portfolio further reinforces ICRTouch’s position as the market leader.”
PXtech managing director Richard Dorf adds: “At PXtech we understand the retail and hospitality industry inside and out, and as such have developed innovative business intelligence solutions specifically designed to respond to the sector’s requirements.”
“We are proud that an established industry leader such as ICRTouch has recognised PXtech’s expertise and chosen to bring our solution into its respected product range. We look forward to a continued strong relationship with ICRTouch and further developing the TouchOffice Web offering.”
TouchOffice Web is available now through ICRTouch. For further information visit http://www.ICRTouch.com
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