Integrated EPoS: PXtech’s innovative solutions catch the media’s eye

A couple of our customers cropped up in the retail tech press this month with some insightful articles on how our integrated EPoS systems have helped prevent theft, create growth and provide both big and small multi-location retailers with an all-seeing eye on their businesses.

First up was Retail Systems with an interesting piece on loss prevention, covering – amongst other things - the latest innovations in identifying and eliminating fraudulent behaviour, through the use CCTV-linked solutions. Noted for providing EPoS solutions to the smaller retailer (as well as much larger operations), PXtech’s PXportal business intelligence platform, integrated with a CCTV surveillance system was endorsed by customer, SubStores, who highlighted the customised alert feature as a benefit in keeping an eye on crime.

Dave Beecroft, SubStores Operations Manager, said: “The alerts send a trigger to us to be able to monitor footage of a particular incident with the accompanying receipt. Most of the time they are legitimate errors, but a few months ago we had someone who would take the money from the customer and then void transactions, pocketing the cash, so this integrated technology helps us to identify criminal behaviour and reduce losses.”

Expanding café chain Pistachios in the Park also extolled the virtues of an integrated EPoS approach in managing business growth, in a Retail Technology case study.

Using the web-based business intelligence tool, PXportal, which sits on top of the existing EPoS system, café owner Aysin Djemil uses real time data to implement a company-wide sales drive, manage their brand and respond to local customer needs. Remote access to information on each of his 10 park-based locations means he can spot opportunities and as well as anomalies and act on them immediately for the benefit of the business.

Fighting leakage, enabling expansion and providing real-time data to be responsive to customers – is your EPoS system working hard enough for you?

Read more on this at http://www.retail-systems.com/rs/Loss_Prevention_2.php